Refund Policy

Refund Policy

 


At carpentryoutfit, we strive to provide exceptional design services and ensure our clients are satisfied with the final product. However, we understand that there may be instances where a refund is necessary. This policy outlines the terms and conditions under which refunds may be granted.

1. **Eligibility for Refunds**
Refunds are available under the following circumstances:
– **Initial Concept Phase**: If you are not satisfied with the initial concepts provided, you may request a refund before any revisions are made.
– **Failure to Deliver**: If we fail to deliver the agreed-upon design services within the specified timeframe, you may be eligible for a full or partial refund.
– **Cancellation**: If you choose to cancel the project before any work has commenced, you may be eligible for a full refund.

 2. **Non-Refundable Conditions**
Refunds are not available under the following circumstances:
– **Approval of Final Design**: Once the final design has been approved and delivered, no refunds will be issued.
– **Change of Mind**: Refunds will not be issued for a change of mind after the project has commenced.
– **Partial Delivery**: If a project has been partially completed and the client wishes to cancel, a partial refund may be considered based on the amount of work completed and resources spent.
– **Revisions and Edits**: Refunds are not available for dissatisfaction with revisions and edits after the initial concept has been approved.

3. **Refund Process**
To request a refund, please follow these steps:
1. **Submit a Request**: Contact us via email within 5-7 days
2. **Review**: We will review your request and respond within 2-3 business days.
3. **Decision**: If your refund request meets the eligibility criteria, we will process the refund within 10 business days. The refund will be issued using the original payment method.

 4. **Contact Information**
For any questions or concerns regarding our refund policy, please contact us at:
– **Email**


We value our clients and aim to resolve any issues promptly and fairly. Thank you for choosing carpentryoutfit for your design needs.

Feel free to customize this policy to better suit your specific business requirements and ensure it complies with any applicable laws and regulations in your jurisdiction.

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